Enterprise Content Management is a technology
approach to capture, manage, store, preserve, and deliver content and
documents across multiple business applications as needed by organizational
Today's business applications tend to work in
individual silos with limited capabilities to handle unstructured
information in electronic files and on paper. It is estimated around 80% of
enterprise information is in the form of unstructured documents or content.
There is a compelling need to share information and documents across
multiple business applications.
reinforces workflow automation and document management concepts. ECM goes
farther, acting as a centralized content server, minimizing document storage
and retrieval problems through use of web technologies and tightly
integrating with other business applications such as BPM, ERP, Bi-PM, and so
There are many flavors of ECM products in the
market place focusing on mid-market or enterprise requirements, further
differentiated by use of client/server or hosted web technologies.
products typically have several modules; different vendors have their own
nomenclature and module grouping approach to provide ECM- BPM solutions.
Give below are sample list of modules or components of ECM
Content Capture Engine
Content Image Store
Content Import and Export
Content Input Indexer
Content Object Definition
Rendition & Versioning
Events & Dashboards
Compliance, Lifecycle Management
Process Analyzer & Definition
Admin & Usage Reports
COLD, Backup, Archiving